Frequently Asked Questions

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Need further assistance? Send us an email at support@cannaclear.com and we will get back to you as soon as possible!

What is Delta-8 THC?

Delta-8-Tetrahydrocannabinol (Delta-8-THC, Δ⁸-THC) is a mind-altering cannabinoid found in the cannabis plant.^[1][2] It is an isomer of Delta-9-Tetrahydrocannabinol (Delta-9-THC, Δ⁹-THC), the compound commonly known as THC. Due to some of this information making certain health claims about the effects of Delta-8 THC we cannot go into much more detail. If you are interested in learning more please see: https://en.wikipedia.org/wiki/Delta-8-Tetrahydrocannabinol

What is included in my order?

How can I contact CannaClear?

How long does shipping typically take?

I would like a refund, how can I start the refund process?

Are your products lab tested?

Will I receive a tracking number?

Can I pay for expedited shipping?

Do you ship discreetly? Where do orders ship from?

Can I change my order after it has been placed?

We cannot change orders beyond refunding certain items if the order has been placed without canceling the order. For all orders that would like to add something additional, please place another order or email support at support@cannaclear.com to cancel your current order. You may quickly cancel your order if you have an account with us and your order has not been assigned a tracking number by following the instructions in the next FAQ question section.

How do I cancel my order?

I am having issues with the website or with placing an order, what should I do?

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