Have questions? We have answers! Please check out our FAQ first and see if your question was answered there https://cannaclear.com/faq/.
For sales inquiries please refer to the wholesale section of our website or fill out the form below.
For issues with your order once it has arrived, please email us at [email protected]. You may also fill out the contact form below.
Please do not send multiple emails for the same issue, our support team will respond within 24-72 hours.
ORDERS MAY TAKE UP TO 3-5 BUSINESS DAYS OR LONGER TO PROCESS. IF YOUR ORDER SAYS “USPS AWAITING ITEM” THEN YOUR ORDER IS STILL PROCESSING OR AWAITING DROP OFF TO OUR LOCAL POST OFFICE.
PLEASE ALLOW AT LEAST 2 WEEKS FOR YOUR ORDER TO ARRIVE BEFORE CONTACTING US ABOUT THE LOCATION OF YOUR ORDER. YOU WILL RECEIVE A TRACKING NUMBER ONCE YOUR ORDER HAS BEGUN PROCESSING, THIS MAY TAKE UP TO 3-5 BUSINESS DAYS. WE DO NOT GUARANTEE DELIVERY TIMES, PROCESSING TIMES, OR THE DELIVERY TIMES OF USPS.
ORDERS CAN NOT BE CANCELED IF THEY HAVE ALREADY SHIPPED. YOU WILL NEED TO RETURN YOUR PACKAGE AND CONTACT US TO RECEIVE A REFUND. YOU WILL NOT BE REFUNDED POSTAGE IF WE HAVE ALREADY SHIPPED THE PACKAGE.