ORDERS MAY TAKE UP TO 72 HOURS OR LONGER TO PROCESS. PLEASE ALLOW AT LEAST 2 WEEKS FOR YOUR ORDER TO ARRIVE BEFORE CONTACTING US ABOUT THE LOCATION OF YOUR ORDER. YOUR LABEL MAY SAY “USPS AWAITING ITEM” EVEN IF WE HAVE SHIPPED YOUR ORDER. YOU WILL RECEIVE A TRACKING NUMBER ONCE YOUR ORDER HAS BEGUN PROCESSING, THIS MAY TAKE UP TO 72 HOURS. WE DO NOT GUARANTEE DELIVERY TIMES OR THE DELIVERY TIMES OF USPS.
ORDERS CANNOT BE CANCELED UNLESS AN EMAIL IS SENT WITHIN 6 HOURS OF THE ORDER DATE.
WE WILL NOT CHANGE THE SHIPPING ADDRESS OF YOUR ORDER TO ANYTHING OTHER THAN WHAT’S LISTED AS THE BILLING ADDRESS! WE ONLY SHIP TO BILLING ADDRESSES TO PREVENT FRAUD.
Have questions? We have answers! Please check out our FAQ first and see if your question was answered there https://cannaclear.llc/faq/.
For sales inquires please refer to the wholesale section of our website here
Please do not email sales with support requests as they will not respond.
For issues with your order once it has arrived, please fill out the form below.
Please do not send multiple emails for the same issue, our support team will respond within 24-72 hours